FAQ's
When and how will I receive the phone guestbook? 
You'll receive your BeepBooks vintage-style phone 5–10 days after booking your event.
Each phone arrives fully charged and pre-tested, ready to use—plus, we include easy-to-follow setup instructions so you can test it before the big day
How does the audio guestbook actually work? 
Your wedding phone guest book works just like a vintage rotary phone. Guests pick up the handset, hear your custom greeting, and after the tone, they speak from the heart.
No apps, no complexity—just authentic voicemail wedding guest book messages. Our phone guestbook records unlimited messages with crystal-clear quality throughout your entire celebration.
Do you offer a Guarantee? 
Yes we offer a 30-Day Satisfaction Guarantee for all customers.
How many people can leave messages on the phone guestbook? 
Your voicemail wedding guest book has unlimited recording capacity. Whether you have 20 guests or 200, every person can leave a heartfelt message without time limits.
Our audio guestbook technology ensures that after the tone, each voice is captured with studio-quality clarity, no matter how many messages are recorded throughout your celebration.
Do I need Wi‑Fi, a landline, or Bluetooth? 
Nope—BeepBooks runs completely wireless, with no Wi‑Fi or Bluetooth required. It's powered by a rechargeable lithium battery, no cords needed.
That means you can move it around during your celebration—just recharge if you're using it multiple days
Can I Change My Order? 
After placing an order it is highly likely we have already sent it to our in-house team for review, so unless there are very specific circumstances we typically do not allow this, although you can still attempt to reach out within 12-hours of having placed the order to see if any changes may be possible.
Can I include a personalized greeting from the couple? 
Absolutely—you can record a custom greeting in your voice to play when guests pick up the handset. It's welcoming, personalized, and sets the tone before the “after the tone” prompt
Why choose BeepBooks over other audio guestbook services? 
- Lightning-fast delivery & returns—Phones arrive before your event, and voicemails are available in 3 days after return.
- Unlimited message capacity and studio-grade audio quality—no limits or compromises.
- Flexible rental or purchase options to suit your needs.
- Custom greeting option plus free signage templates to help guests use it easily.
- White-glove customer service
Return Policy? 
We offer free 60-day returns for our products, the return cost being $0 for all eligible items; however, it's important to note that any custom and/or digital items are exceptions and cannot be returned under any circumstances due to their personalized nature.
Do you cover duties and taxes for intl orders? 
We do not cover duties and taxes for international shipping. These additional charges are the responsibility of the recipient, and they may vary depending on the destination country's regulations.